4x DOUBLE GOLD F&B AWARD | TOP5 BEST OF THE CAPE 24 & 25 | INSIDE GUIDE BEST BAKERIES
General B2B Terms
Pre-Orders & Lead Times
Everything we bake is 100% naturally fermented sourdough - no commercial yeast, no shortcuts. That means real planning time.
🥖 Bread Orders: Minimum 2 working days' notice, placed by 3 PM
🥐 Pastry Orders: Minimum 3 working days' notice, placed by 3 PM
Last-minute orders are subject to availability and cannot be guaranteed. We of course also work with standing orders for your convenience.
- Our slow fermentation process is what gives our bread its digestibility, depth of flavour, and shelf life — and it simply can't be rushed.
- Pre-orders allow us to plan production efficiently without affecting availability for our regular customers.
- Last-minute bulk orders can lead to sold-out items, impacting all our clients.
📌 Important: B2B discounts apply to pre-orders placed within the required lead times.
How to Order
Choose whichever system works best for your team:
- 💬 A dedicated WhatsApp group with your chef and/or ordering staff, or
- 📧 E-mail ordering via orders@backerei.co.za
Delivery
- Minimum order value: R500 net per delivery - MOQ for free delivery is based on distance
- Delivery days vary by area and route scheduling — please confirm the days applicable to your area with our management team.
General Account Setup & Payment Terms
- New clients: The first three orders are supplied on a COD / EFT-on-delivery basis.
- Account clients: Approved account clients may qualify for 7- or 14-day payment terms.
- Proof of payment must be sent to accounts@backerei.co.za, with the account number or invoice number as payment reference.
Cancellations & Order Changes, ...
Cancellations or adjustments need to be made within the applicable product lead time. Because our production and fermentation schedules are planned in advance, short-notice cancellations or last-minute changes may be charged partially or in full.
- Availability: All products are subject to availability and production capacity.
- Pricing: All prices exclude VAT unless otherwise specified.
- Handling: Once delivered, proper storage and handling are the client's responsibility — we recommend following our handling advice.
- These Terms & Conditions are subject to change with notice. Placing an order constitutes acceptance of these Terms & Conditions.
Customization and Personalized Service
At Bäckerei, we understand that...
...each business has its unique requirements. That's why Annie is dedicated to working closely with you to customize bread options that fit your establishment's style and needs. Whether it's experimenting with different bread shapes or creating a unique recipe, we’re here to make your bakery vision a reality.
To explore how our artisan bread can elevate your customer experience, schedule an appointment with Annie. She will happily visit your location with a sample of our exceptional sourdough bread to discuss how we can tailor our offerings to your requirements:
Contact Us for Tailored B2B Bakery Solutions
Upgrade your bread.
Looking to enhance your vineyard, restaurant, shop, or café with high-quality, artisan sourdough bread? Connect with us for personalized bakery solutions.
Meet Annie, Founder & B2B Specialist: Annie, one of the foun of Bäckerei and the driving force behind our marketing and B2B relations, is ready to meet your specific bread needs. She's not just behind the scenes; Annie is on the road, eager to visit your business with a selection of our finest bread, including our popular half-baked options.
Message Annie on WhatsApp
Bäckerei - German Artisan Sourdough
1 Dirkie Uys Road, Audas Estate, Cape Town, Südafrika
